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I was recently wearing my family transition coach hat in a case with a woman who was undergoing a series of significant life transitions all at once – physical symptoms including weight loss and musculoskeletal pain, a divorce, and loss of a job.  As overwhelming as all of that sounds, and it was, perhaps the biggest challenge...
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Fifty-five year old Charlie was sitting at his desk one afternoon when he began to experience shortness of breath and pain in his left arm, classic signs of a cardiac emergency. He called 911 and was taken by ambulance to the hospital, where he was promptly sent to the cardiac catheterization lab for evaluation and...
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If you have medical insurance, you’ve probably received a paper titled “Explanation of Benefits” or EOB. Typically, just below the title, it reads, “This is not a bill.” That said, there are dollar figures all over it. So if this is not a bill, what exactly is it? The EOB is exactly what it says...
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Medical bill errors, including those on hospital bills, can quickly become a nightmare for you, the patient, if you don’t keep on top of them. The longer an error goes uncorrected, the less likely it is that you will be able to successfully fix it. Hospitals, physicians, and other providers are likely to send your...
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Certain patterns seem to emerge again and again. During a recent phone call with a new client, I began to feel like I should produce and automated recording since my initial conversation with consumers regarding the medical bill woes so often sound the same. As a result, here’s my list of the top five mistakes...
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