Fifty-five year old Charlie was sitting at his desk one afternoon when he began to experience shortness of breath and pain in his left arm, classic signs of a cardiac emergency. He called 911 and was taken by ambulance to the hospital, where he was promptly sent to the cardiac cathertization lab for evaluation and possible intervention. By the end of the day, Charlie was the lucky owner of two stents and bills in excess of $25,000. That’s when the real pain began! Charlie had a catastrophic health plan that only paid for inpatient services. It turns out that Charlie was admitted as an “observation” patient, and not as an inpatient. So every single one of the claims submitted for Charlie’s care were denied by his insurance company with the reason given that “policyholder lacks coverage for outpatient services”. Charlie selected AttackMedicalBills.com and our “ADJUST” plan and we were able to have the claim accepted by the insurance company as an inpatient admission, leaving Charlie to pay only his $2500 deductible and coinsurance amounting to $770. Even after paying our contingency fee, we were able to save Charlie over $15,000.