Bonnie is a 40-something wife, mom of three, and business owner who recently learned that she had breast cancer. While Bonnie has health insurance, she elected a high deductible plan and would be paying for the first $15,000 of charges out-of-pocket before the insurance company would start paying. In addition, her plan has a $1 million lifetime maximum, and Bonnie was concerned that she not be billed for unnecessary services to preserve as much of this coverage as possible since she doesn’t know what the future holds. Knowing that she would be inundated with medical bills and overwhelmed by just about everything else in her life as she underwent treatment, Bonnie elected to retain AttackMedicalBills.com under our “PREMIUM” plan. She appointed us as her advocate and we received and reviewed every medical bill related to Bonnie’s care. When necessary, we got on the phone with providers and her insurance company to make sure that all care was properly pre-authorized in the hopes of avoiding insurance denials. We reviewed all charges against Bonnie’s medical record and disputed them where necessary, instructing Bonnie to pay only those bills that were a true and accurate reflection of the care she received and for which a fair and reasonable bill is presented. Thankfully, Bonnie is doing well and is getting back to her pre-cancer routine.